Support

Last Epoch Support

Practical fixes for crashes, rubber-band desync, server status, and finding where Last Epoch stores its save files.

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About this section

These pages collect the technical problems players hit most: crashes that close the client, rubber-banding and desync in online play, checking whether a server issue is on your side, and locating local save files. Each page separates steps you can take yourself from issues that depend on the official service.

What you can learn

  1. Rule out your own setup

    Work through the client-side causes of crashes and stutter before waiting on a server fix.

  2. Tell a server issue from a local one

    Use status checks and connection symptoms to decide where the problem actually is.

  3. Find your saves

    Locate the correct save folder for the mode you are playing before editing or backing anything up.

All support guides

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